Helpline: +91 9859900333 / 9859900033



 
Welcome to M-Net
 
To avail the services offered at M-Net or by any of its affiliates, you must agree to the following terms and conditions. If you visit or shop or browse atwww.mnetconnect.comyou accept these conditions.
 
Please read the terms and conditions carefully. While using any current or future services offered by M-Net or any of its affiliates, whether or not included in the website, you will abide by these Terms & conditions the guidelines and conditions applicable to such service or business.
 
 
Privacy Policy
Please review our Privacy Policy, which also governs your visit to website, to fully understand our practices.
 
 
Terms and conditions are binding for all purchases
All orders are deemed offers for you to purchase our products. We may accept your offer by issuing a confirmatory e-mail and/or mobile confirmation of the products specified in your order. Our acceptance of each such offer is expressly subject to and conditioned on your assent to these terms and conditions of sale. No other terms and conditions will apply.
 
 
Electronic Communication
When you visit the site or send e-mails to us, you are communicating with us electronically. By communicating with us, you consent to receive communication from us electronically. We will communicate with you by e-mail, SMS or by posting notices on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.
 
 
Prices
All prices posted on this website are subject to change without notice. Prices prevailing at commencement of placing the order will apply. Posted prices do includes all taxes and charges. In case there are any additional charges or taxes the same will be mentioned on the website.
 
 
 
Refund
 
Refund Policy:-
Normally a refund will be issued to you instantaneously. However in some cases the refund my take 2-3 working days and you will receive a refund confirmation mail /sms within that period. Please note in refund cases, the concerned bank may take 4-7 working days to post a credit to your account.
 
Refund of security deposit:
In case you disconnect our service, we will refund your security deposit, if any, within sixty days of closure of internet connection. You will be paid interest @10% p.a. if any delay.
 
This is an automatic process and will be followed in all cases, however, for cases where you have received a success confirmation but not received a recharge or any other case you are welcome to log a complaint on our Customer Care Number +919859900033 from 10:00A.M.to 5:30P.M. on all working days or write to us on weconnect@mukandgroup.in and mnet@mukandgroup.in
 
If you are not satisfied with our services you can highlightthe matter to our Appellate officer Mr. Rajarshi Sharma through letter, Fax at 0361-2464847 or write at nodalofficer@mukandgroup.inand complaint@mukandgroup.in
 
 
Customer Information
 
  • There will be no increase in tariff under any item for a period of six months from date of enrollment under your tariff plan
  • Migration to any other Tariff plan is absolutely free
  • We do not levy any charges for any additional service without your prior consent
  • Account re-activation & installation charges may apply if ainvoice or any other outstanding amount(s) remain  unpaid beyond the 30 day period. Re-activation shall be at sole discretion of Mukand Infotel Pvt Ltd.
  • Your M-NET account will be assigned by credit limit solely at the discretion of Mukand Infotel Pvt Ltd and same will be reviewed periodically based on your usage Your credit limit is just an indicator and in case you exceeds credit limit within a bill cycle, you are required to pay all charges including the amount which has exceeded the stated limit. Your services may get restricted if your unpaid usage exceeds the credit limit
Kindly note, in all cases our liability is only restricted to providing you a valid recharge or refund to the extent of payment received by us. We shall not be responsible for any other claim or consequential liability arising out of a failed recharge on our system.
 
 
General: M-Net does not grant you to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Mukand Infotel Pvt Ltd.
 
No reproduction: This website or any portion of this website may not be reproduced, duplicated, copies, sold, visited, or otherwise exploited for any commercial purpose without express written consent of M-Net.
 
No framing: You may not frame or utilize framing technologies to enclose any trademark, logo, or other proprietary information ( including images, text, page layout, or form) of M-Net and its affiliates without the express written consent of M-Net.
 
Metatags: You may not use any metatags or any other 'hidden text' utilizing M-Net's name or trademarks without the express written consent of M-Net. Any unauthorized use terminates the permission or license granted by M-Net.
 
Other: The Service or third parties may provide, links to other World Wide Web sites or resources ("Linked Sites"). The Linked Sites are not under the control of MNET or the Mukand Group and it is not responsible for the contents of any Linked Sites, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. These links are provided to you only for convenience purpose, and the inclusion of any link does not imply endorsement by us of the site or any association with its products or services or operators or owners including the legal heirs or assigns thereof. We make no representations or warranties, express or implied, concerning any products, services or information found on any linked websites. We are not responsible for any errors, omissions or representations on any of our pages or on any links on any of their pages. The users are requested to verify the accuracy of all information on their own before undertaking any reliance. 
 
 
 
Your Account
 
Protection of Your Account:As discussed further in the website's privacy policy, by using this website, you agree that you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and agree to accept responsibility for all activities that occur under your account or password.
 
Nature of content:Visitors to M-Net may post reviews, comments and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights to otherwise injuries to third party or objectionable and does not consist of or contains software virus, political campaigning, commercial solicitation, mass mailing or any form of spam.
 
False information:You agree not to use false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. M-Net reserves the right (but not the obligation) to remove or edit such content but does not regularly review posted contents.
 
Rights Granted:If you do post content or submit material and unless we indicate otherwise, you grant M-Net and its affiliates a non-exclusive, royalty free, perpetual, irrevocable, and fully sub-licensed right to use, reproduce, modify, adapt, publish, translate, create derivative work from, distribute, and display such content throughout the world in any media and you agree not to take any action against us in relation to it. You grant M-Net and its affiliate sites and sub-license the right to use the name that you submit in connection with such content if M-Net chooses.
 
Right Owned: You represent and warrant that you own all the rights or otherwise or control all of the rights to the content that you post; that the content is accurate; that the use of the content to supply does not violate this policy and will not cause injury to any person or entity and that you will indemnify M-Net or its affiliate for all claims resulting from the content you supply. M-Net has the right but not the obligation to monitor and edit or remove any activity or content. M-Net takes no responsibility and assumes no liability for any content posted by you or any third party. 
 
 
Site Policies, Modification, and Severability
Please review our other policies. We reserve the right to make changes to our website, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and will not affect the validity and enforceability of any remaining conditions.
 
Intellectual Property Rights
Copyright Protection: All content included on this site, such as text, graphics, logos, button icons, audio clips, digital downloads, data compilations and software, is the property of M-Net or its affiliate sites and protected by the Indian Copyright law. The compilation of all the content on this site is the exclusive property of M-Net and protected by Indian Copyright law. All software used in this site is the property of M-Net and is protected under the Indian Copyright law.
 
Trademarks:
 
i. Protected Marks: M-Net& design, products, and other marks indicated on M-Net website are registered trademarks of M-Net.
 
ii. Protected Graphics: All M-Net graphics, logos, page headers, button icons, scripts and service names are trademarks or trade dress of M-Net. M-Net's trademarks and trade dress may not be used in connections with any product or service that is not of M-Net. All other trademarks not owned by M-Net or its affiliates that appear on M-Net or its affiliate sites are the property of their respective owners, who may or may not be affiliated with, connected to, associated with M-Net or its affiliates.
 
Governing Law and Jurisdiction
These terms and conditions will be construed only in accordance with the laws of India. In respect of all matters/disputes arising out of, in connection with or in relation to these terms and conditions or any other conditions on this website, only the competent Courts at Guwahati shall have jurisdiction, to the exclusion of all other courts.   
 
 
Disclaimer of warranties and Limitation of Liability
 
THIS SITE IS PROVIDED BY M-NET ON AN "AS IS" AND "AS AVAILABLE" BASIS. M-NET MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
 
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, M-NET DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. M-NET DOES NOT WARRANT THAT THE SITE, ITS SERVERS, OR EMAIL SENT FROM M-NET ARE FREE OF VIRUS OR OTHER HARMFUL COMPONENTS. M-NET WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.
 
Thank you for browsing with us.



Phones
Support: (Phone) +919859900033, +919859900333
 
Email Addresses
Support: weconnect@mukandgroup.in or mnet@mukandgroup.in
Address

 

 

Quick Contact

 
 
* Required Field